![]() ![]() You must ensure that you prepare your PC as an offline device ahead of time (when you still have internet connection). However, if your PC has not been properly designated as an offline device, the Xbox app will not work at all. Is your PC online? Some people may want to play on their laptop on the go, or when they’re offline. Fix #7: Double check your internet connection. This may be the reason why you are unable to load any game in the launcher. You also need to check if your subscription has already expired at this time. Fix #6: Check if you have an active subscription. If the problem goes away right after signing in, the Xbox app may have encountered a bug in the system that failed to recognize your account as signed in. Try signing out of the current account in the Xbox app and sign back in. You need to do this if you have more than one Microsoft account signed in on your PC. Make sure that you check if you’re logged in using the correct account. If the Xbox app is not working due to a login issue, it’s possible that you may have a problem with your Microsoft account. Visit the official Xbox website to check the server status. Just like game servers, the Xbox servers may sometimes go down unexpectedly due to outage or scheduled maintenance. If the Xbox app still won’t open, the next good thing that you can do is to check the status of Xbox servers. If the problem is still there, do Steps 1-5 and select Reset afterwards.Find Microsoft Store from the list and click on Advanced Options.To ensure that the Microsoft Store app works properly is to reset it. You want to do this if clearing the cache as shown previously did not help at all. ![]()
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